Refund FAQ

On-Time Delivery

Full refund if product isn’t received within 60 days guaranteed delivery time

The items I received were not as described by the seller. What can I do?

Any product delivered to you that fails to match the seller’s description is eligible for a refund. You can also work out a solution that is agreeable to both you and the seller.

Domestic Returns

What if I am simply unhappy with my purchase? Can I get a refund, even if there is nothing wrong with the product?

Yes, any product that is covered by Domestic Returns can be returned domestically, as long as it is unused and in perfect condition. No questions asked.

How do I get a refund by credit card or debit card?

You will receive your refund on the same card that you used to pay for your order. It usually takes around 3-20 business days for the money to arrive.

For more information about the refund status, please check the order details page on our website.

It normally takes 3-20 business days for refunds to be processed.
If the refund status is marked as “Complete”, but you can’t find the payment in your bank account, please contact our Customer Service Team.

Product Damage

If u Received Product Damage u can return product on our warehouse and Buyer Pay Shipping Fee.